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Dashfie

Support

Something not working? Most issues are solved by the steps below. If not, write to us and a real person will answer.

Widget not showing in CarPlay

  1. Make sure your iPhone runs iOS 26 or later (Settings › General › Software Update).
  2. Open Dashfie and finish creating at least one widget.
  3. Add the widget on your iPhone first: touch and hold the Home Screen, tap Edit › Add Widget, find Dashfie and add it. This makes the widget available to CarPlay.
  4. Check CarPlay settings: Settings › General › CarPlay › choose your car, and make sure widgets are turned on and Dashfie is added.
  5. Disconnect and reconnect CarPlay. If it still does not appear, restart your iPhone.
  6. On smaller car screens CarPlay may show fewer widgets at once. Swipe through the widget area.

Sound not playing when CarPlay connects

Connect sounds use an automation in Apple’s Shortcuts app:

  1. Open the Shortcuts app and go to the Automation tab.
  2. Tap + (New Automation) and choose CarPlay.
  3. Select Connects, then choose Run Immediately.
  4. Tap New Blank Automation, add an action, search for Dashfie and pick Play Dashfie sound, then choose your sound.
  5. Save. Next time you connect, the sound plays through your car speakers.

Still silent? Check that the car audio source is set to CarPlay, the volume is up, and the automation is turned on in the Automation list.

Common questions

Does it work with my car?

Yes, if your car supports Apple CarPlay and your iPhone runs iOS 26 or later. The car brand does not matter.

Is my photo uploaded?

No. Photos and widget settings stay on your iPhone. See the privacy policy for details.

I bought Pro but the app shows the free version

Open the Pro screen in Dashfie and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used to buy.

How do I cancel?

iPhone Settings › your name › Subscriptions › Dashfie › Cancel Subscription. Cancel at least 24 hours before the renewal date. Deleting the app does not cancel the subscription.

How do I get a refund?

Payments go through Apple, so refunds are requested from Apple at reportaproblem.apple.com. Sign in, find Dashfie and choose “Request a refund”.

Still stuck?

Tell us your iPhone model, iOS version and what you see. Screenshots help.

support@dashfie.com

Email: support@dashfie.com